Privacy Policy

1. Introduction

Rival Radar LLC ("Company," "we," "us," or "our") operates Rival Radar ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, company name, and password when you register
• Payment Information: Billing address and payment details (processed securely by Stripe)
• Business Data: Competitor information, battle cards, and other content you create in the Service
• Communications: Information you provide when contacting support or providing feedback

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and actions taken within the Service
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: We use cookies and similar technologies for authentication, preferences, and analytics

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send billing-related communications
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that help us operate the Service (e.g., Stripe for payments, cloud hosting providers, analytics services)
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

5. Third-Party Services

Our Service integrates with third-party services including:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• AI Processing: AI-powered features (your data is not used to train AI models)
• Analytics providers: To understand Service usage

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance) for up to 7 years.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@userivalradar.com.

9. Cookies

We use cookies for essential functions (authentication, security), preferences, and analytics. You can control cookies through your browser settings, but disabling them may affect Service functionality.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sales (note: we do not sell personal information). To exercise these rights, contact us at privacy@userivalradar.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Rival Radar LLC
Email: privacy@userivalradar.com