Terms of Service

Last updated: February 4, 2026

1. Agreement to Terms

By accessing or using Rival Radar ("Service"), operated by Rival Radar LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Rival Radar is a competitive intelligence platform that provides AI-powered battle cards, competitor analysis, objection handling, and sales enablement tools. The Service is provided on a subscription basis.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.

4. Subscription and Payment

Billing: Subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method on a recurring basis.

Free Trials: We may offer free trials. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.

Price Changes: We may change subscription prices with 30 days' notice. Continued use after a price change constitutes acceptance of the new price.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or disassemble the Service
  • Resell, sublicense, or redistribute the Service without authorization
  • Use the Service to harm competitors through illegal means
  • Upload malicious code or content

6. Intellectual Property

The Service, including all content, features, and functionality, is owned by Rival Radar LLC and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of any data you input into the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

8. AI-Generated Content

Nature of AI Content: The Service uses artificial intelligence to generate competitive analyses, battle cards, objection handling suggestions, and other content. This AI-generated content is provided for informational purposes only and should not be relied upon as the sole basis for business decisions.

No Guarantee of Accuracy: AI-generated content may contain errors, inaccuracies, outdated information, or omissions. We do not guarantee the accuracy, completeness, or currentness of any AI-generated content. Competitor pricing, features, and other information may change without notice.

User Responsibility: You are solely responsible for verifying any AI-generated content before using it in sales materials, presentations, or communications. You agree not to present AI-generated content as verified fact without independent confirmation.

No Defamation Intent: AI-generated competitive analyses are created algorithmically based on publicly available information and user inputs. Any characterizations of competitors are not intended as statements of fact and should be independently verified before use.

9. Third-Party Integrations

CRM and Sales Tool Integrations: The Service may integrate with third-party platforms including Salesforce, HubSpot, Pipedrive, Gong, and Google Workspace. By connecting these integrations, you represent that:

  • You have the authority to grant us access to the connected account
  • Your use complies with the third party's terms of service
  • You have obtained any necessary consents from individuals whose data may be processed

Data Processing: When you connect integrations, we may access and process data from those platforms to provide Service features. This data is processed in accordance with our Privacy Policy. We use industry-standard encryption to protect integration credentials.

Disconnection: You may disconnect integrations at any time through your account settings. Upon disconnection, we will cease accessing the third-party platform, though previously synced data may be retained in accordance with our data retention policy.

10. Google Workspace Integration

If you choose to connect your Google Workspace account, the following additional terms apply:

Limited Use Disclosure: Rival Radar's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Scope of Access: We request access only to Gmail messages and Google Drive files necessary to identify competitor mentions. We do not access, store, or process the full content of your emails or documents beyond what is necessary for competitor intelligence features.

No Human Review: Your Google data is processed automatically by our systems. We do not manually review your emails or documents except when required for technical support at your explicit request.

Data Retention: Competitor mentions extracted from Google data are retained for the duration of your subscription. Upon account deletion or integration disconnection, this data will be deleted within 30 days.

11. Call Recording Integration

If you connect call recording platforms (such as Gong), the following applies:

  • You represent that all recorded calls were made with appropriate consent under applicable laws
  • You are responsible for compliance with recording consent requirements in your jurisdiction
  • AI analysis of call transcripts is provided for internal sales enablement purposes only
  • We do not share call transcript data with third parties except as described in our Privacy Policy

12. Competitor Information

Source of Information: Competitive intelligence provided by the Service is derived from publicly available sources, user-provided data, and AI analysis. We do not engage in corporate espionage or obtain information through illegal means.

Fair Use: You agree to use competitor information obtained through the Service only for lawful competitive purposes. You agree not to use the Service to:

  • Make false or misleading claims about competitors
  • Engage in tortious interference with competitor business relationships
  • Violate any competitor's intellectual property rights
  • Defame or disparage competitors based on unverified AI-generated content

Indemnification: You agree to indemnify us against any claims arising from your misuse of competitor information obtained through the Service.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVAL RADAR LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims under these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Rival Radar LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these terms.

16. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

17. Governing Law

These terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.

18. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

19. Contact Us

If you have questions about these Terms of Service, please contact us at:

Rival Radar LLC
Email: support@userivalradar.com