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DocsIntegrationsSlack

Slack Integration

Access competitive intelligence directly from Slack - battle cards, coaching, landmine questions, and competitor comparisons.

Requirements

Plan: War Room or Command Center · Role: Admin or Owner (to connect) · Push notifications require Enterprise plan.

What It Does

The Slack integration brings Rival Radar into your team's daily workflow. Your reps can pull up battle cards, ask the coach questions, and get competitive intelligence without leaving Slack. Everything works through the /rival slash command.

Setup Guide

  1. 1

    Go to Settings → Integrations → Slack

    Navigate to the Slack integration page. You must be an Admin or Owner.

  2. 2

    Click Connect Slack

    You'll be redirected to Slack's OAuth flow. Select the workspace you want to connect and authorize Rival Radar.

  3. 3

    The bot is installed

    The Rival Radar bot is added to your workspace. Team members can now use /rival in any channel or DM.

Slash Commands

All commands use the /rival prefix:

Battle Card Lookup

Usage
/rival [competitor name]

Pull up a battle card for any competitor in your library. Shows strengths, weaknesses, and landmine questions. Example: /rival Gong

Sales Coach

Usage
/rival coach [your question]

Ask the Sales Coach a competitive question directly from Slack. Example:/rival coach how do I handle the price objection against Salesforce?

Landmine Questions

Usage
/rival landmine [competitor name]

Get landmine questions for a competitor - questions to ask in competitive deals that expose their weaknesses. Example: /rival landmine Klue

Competitor Comparison

Usage
/rival compare [competitor name]
/rival vs [competitor name]

Quick comparison showing your advantages and disadvantages against a competitor. Example: /rival vs Crayon

Help

Usage
/rival help

Show all available commands and usage instructions.

Seat Verification

Every Slack command verifies that the user has an active seat in your Rival Radar organization. The verification works by matching the Slack user to their Rival Radar account via email. If a Slack user doesn't have a Rival Radar seat, they'll see a message explaining they need access.

This ensures only authorized team members can access competitive intelligence, even through Slack.

Quota Enforcement

Slack commands count toward your organization's normal quotas:

  • Battle card lookups, landmine questions, and comparisons count as analysis queries
  • Coach questions count as coach queries

When your quota is exceeded, the bot notifies the user and suggests upgrading.

Push Notifications (Enterprise)

Slack Digest Notifications

Command Center

Enterprise organizations can configure push notifications to Slack channels:

  • Competitor News - high-impact news articles posted to a channel
  • Win/Loss Digest - weekly summary of competitive deal outcomes
  • Battle Card Updates - notifications when battle cards are refreshed

Configure which channels receive which notifications, which competitors to track, and the digest schedule (day and hour) in the Slack integration settings.

Disconnecting

To disconnect Slack, go to Settings → Integrations → Slack and click Disconnect. This removes the bot from your workspace and disables all slash commands and push notifications.

Related

Sales Coach

The coach behind /rival coach

Competitor News

News that powers Slack digests

Integrations Overview

All available integrations